We don't require ActiveX at all, for the very reason that this would preclude Mac users.

No. All versions of TIM include a native web-server so no external software is required.

Both TIM Plus and TIM Enterprise run as a Windows Service and are administered completely by a standard web browser. Both come with an in-built web server as standard, and use cutting-edge AJAX techniques to appear like a normal application.

TIM supports all standard web browsers including Internet Explorer, Firefox, Safari, Opera, Chrome etc. You will need IE6 or above if adding Display Board on TIM Plus or Enterprise as some of the more advanced features are not supported on earlier versions of IE.

TIM Plus must be installed on a PC running Windows but can be viewed from a Mac using any standard web browser.

All of our call logging products support the following operating systems:

• Windows Server 2003
• Windows Server 2008
• Windows Server 2008 R2
• Windows Server 2012
• Windows Server 2016
• Windows Server 2018
• Windows 2000
• Windows XP Professional
• Windows Vista Business Edition
• Windows 7
• Windows 8
• Windows 8.1
• Windows 10

Both TIM Plus and TIM Enterprise have the ability to connect to an external database (using a DSN entry) which can then be scripted to return CDRs to the call processor.

They could also read the data directly from a file on disk.

Yes. Both TIM Plus and TIM enterprise support a virtual environment like VMware.

Both TIM Plus and TIM Enterprise support the following connection methods:

• Received FTP transfers from PBX
• Establish TCP connection to PBX
• Listen for connections from PBX
• System DSN connection
• RADIUS connection
• SysLog connection

Note: detailed connection instructions will be provided with your download.

Both TIM Plus or TIM Enterprise products support authenticated SMTP servers.